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Ep. 19 — Bet Hannon, founder and CEO, speaks on the importance of accessibility and finding her niche

Digital Agency Owners Podcast
Digital Agency Owners Podcast
Ep. 19 — Bet Hannon, founder and CEO, speaks on the importance of accessibility and finding her niche

On our latest episode of the GoWP Digital Agency Owners Podcast, we welcome Bet Hannon, Founder, and CEO of BH Business Websites and AccessiCart. We talk about her milestones and achievements, the importance of accessibility for agency owners who are building their websites, her AccessiCart new branded service around accessibility, her impact on other women, and much more. 

Read the transcript:

Morayo: [00:00:00] Welcome everyone to GoWP Digital Agency Owner podcast, where we chat with members of our WordPress community and uncover the secrets to their success. I’m Morayo Orija, GoWP’s Director of Creative Services, and let me tell you about GoWP.

We create happiness for digital agencies and we help them become more profitable, whether it’s joining our weekly happiness hour calls, or if they want to grow their teams with a developer copywriter, virtual assistant, we have the pros that they need. We also have services like case studies, websites, maintenance page builds that you can completely outsource to our amazing team.

So to find out more, go to gowp.com or our social media channels. GoWP support on Twitter and GoWP everywhere else. Now let’s welcome our guests. You probably heard me giggling before we started recording cuz I like this woman so much. Today we have BET Hannon. BET has worked with businesses and nonprofits for over 14 years, helping them build websites and learn how to use digital marketing tools more effectively. She is the founder and CEO of BH Business Websites, and she’ll tell us about a new product today. At BH business websites, they design, build, and maintain accessible websites including membership and e-commerce sites.

 Welcome Bet

Bet: [00:01:27] No, you’re great. Thank you. Good to be with you. We always have a great time.

Morayo: [00:01:31] We do. And I was not kidding. I was not kidding. You bring a smile to my face when I know Bet Hannon’s gonna be there, I’m like, I know I’m gonna have a good time.

Bet: [00:01:39] Yes. Morayo.

Morayo: [00:01:40] Let’s talk about your background a little bit. Besides you, I know that you live in Bend, Oregon, but you’re not originally from Bend, Oregon. Where are you from originally?

Bet: [00:01:49] Yeah, you were talking about being from the south. I grew up in South Texas.

I had family from the northern part of Texas in Oklahoma. But my family moved to Lincoln, Nebraska when I was 14. I lived on the side of San Antonio. I was very, Racially and ethnically diverse military bases and all. And we moved to Nebraska where it was not so diverse. And I lived in Nebraska and went to college there and then we lived for two years in New York City.

 My wife did grad school there, and then we lived in the Midwest for a little bit, and then most of our adult life, we’ve lived in California until five years ago, Six years ago, we looked at one another and said, Hey, we’ve always said we wanted to move to Bend, Oregon. When we retire, we should just.

 Why are we waiting? We should just do that now. And we did. So we lived here for five years

Morayo: [00:02:35] Now, were you in Northern California and then just migrated?

Bet: [00:02:38] No, we were in Fresno.

Morayo: [00:02:40] Okay. Okay.

Bet: [00:02:41] And part of it was, in the summertime in Fresno you can get 30 or 40 triple-digit days in a row. Yeah.

It’s just I’m done with that. Yeah, I’m done. I’m done. And so now we get to, be here and we love to hike and camp and we snowshoe in the winter and so it’s just a great place for that. And lovely pine smell. If I go outside the pine smell.

Morayo: [00:03:05] I miss the pine smell. That is so true.

The pine smell that I grew up with in North Carolina. I don’t get it in Chicago. .

Bet: [00:03:13] No.

Morayo: [00:03:14] And I can’t think of a person, a single person that I know who is from Oregon, who’s actually from Oregon. So can you talk about.

Go ahead.

Bet: [00:03:26] It’s very interesting when I live in Bend. Bend is on the east sides of the cascade.

So we’re about four hours southeast of Portland, but we’re on the other side of the mountains. And it used to be historically was a sawmill town. Sawmills went out in the eighties, but it was a little town, in the eighties it was like maybe 20,000 people. And in the last 10 to 15 years, we are now at a hundred thousand people.

And so there’s that growing pain of, it’s not the little town that it used to be, but you still get some of the same small town kind of things like even now, you’ll be in the grocery store line and people will, you’ll just strike up conversations with people, right? So people will say, Oh, I’ve never tried that beer before. Do you like it? And, or, Oh, it looks like you’re having a big barbecue, or, whatever. It just strikes up conversations cuz it feels like it’s a small-town feel. Yeah. But it’s, it’s got some growing pace too, but I love Bend.

It’s just great because it’s a tourist town now. Then we get, for a town of a hundred thousand people, we have amazing restaurants. Just some lovely downtown for shopping and doing some stuff. You’re gonna come visit me and you navigate?

Morayo: [00:04:33] I do. I know I really wanna come out there now that the pandemic’s over. We can travel freely.

Bet: [00:04:38] More or less.

Morayo: [00:04:39] Yeah. I’m about to say traveling is as up in the air so to speak with the airlines. Now, So they’ve really adopted you as one of their own. It’s not a, She’s a newbie.

Bet: [00:04:48] Everybody’s a newbie. That’s the thing. You’ll go around and is, you meet people at a networking event or something.

You say Are you from Bend? That’s the question. Are you from Bend? And, nine times did 24 out times out of 25, somebody will say, Now I’m from wherever, someplace else when you meet a native, it’s woo. Even somebody that’s been here 20 years, that’s a long time.

Morayo: [00:05:07] No. Now, do you wanna briefly address the culture. I spoke just yesterday with Travis Buck of Northwest Media Collective.

Bet: [00:05:16] Yeah, yeah.

Morayo: [00:05:17] And he was talking about the Pacific Northwest culture, the Uber laid-back culture for better and for worse. Is that true? So for our listeners, he is in.

Bet: [00:05:28] Vancouver, Washington.

Morayo: [00:05:29] Yeah, he’s in Washington and he had a 20-something team member that he hired who was from Boston, and I don’t know the timeframe, but this guy couldn’t hack it. The Pacific Northwest.

Bet: [00:05:40] I don’t think its hard to fit into Pacific Northwest culture. I think it’s very laid back. . One of the things I love about it is that the dress code is so relaxed, is I, I grew up in the south and girls were, like you had to dress up.

And even, even like when all through high school, like you have to wear, there’s certain you couldn’t wear jeans to church or you couldn’t wear, you were supposed to dress up professional for work and I love that. I can wear my, technical hiking shorts or my trail shoes to the business meeting and nobody and I’m not the only one that’s doing that.

And it’s it’s pretty relaxed and laid back for the most part. And in terms of the dress code, but then that’s kind of part of the attitude too. Yeah. Is just a little more laid back and relaxed, like you just came off the trail.

Morayo: [00:06:21] It’s warm and inviting, and I hope to experience that soon.

What people associate you with mostly in you’re well-known for being an advocate for accessibility. When many people think about accessibility, they think about how it relates to someone who has accessible places and resources. They think of ADA regulations and parking spaces, but it’s much greater than this.

It’s much more technical than that. Can you like, Once and for all define for anyone who’s listening to this podcast what is accessibility and why it shouldn’t be an afterthought for agency owners who are building their websites?

Bet: [00:07:00] Things can get a whole lot more technical than this But I run into this question a lot.

Like when I go to my networking events here in town, right? And I’ll say, I work with web accessibility, and you can just see like people are like if they even associate accessibility with disabilities at all. They’re just still confused. So I explain well, people who are, for instance, blind might use a tool called a screen reader and it will read out loud, not just the text that’s on the site, but it’ll read.

The descriptions of the pictures or the labels on the forms, or, there are all kinds of things in the code of the website that’ll help their reader, help them navigate through the website. Or if a person is mobility impaired, they can’t use a mouse with their hands. They might use all kinds of customized devices.

Stephen Hawking, how to cheek sensor on his cheek. And people who have head movement, they’ve been paralyzed on their neck down, might have head movement, might use a, a stick with their, And all of those customized devices come back to keyboard navigation. . So if you’ve ever done, control X or Control V on your keyboard, there are like a bajillion more things you can do with keyboard navigation and those devices all come back to some of that and so those are just two examples, but, accessibility for, those are the two that I think people think of most. But, accessibility goes much broader than that. , it goes to things like people who are colorblind, like if you’re using colors to indicate success or failure and only color, then you’ve got a problem here.

If your links only are indicated by color and nothing else, that’s a problem for people with colorblindness maybe. And even beyond people with reading disabilities, things like that. If you make your text. Full justified, like on both sides, it’s even on both sides.

It creates what are called rivers of white through the middle. For people who have reading disabilities, that’s very difficult. We even get into thinking about if somebody has anxiety or depression, they may give up quickly on a process. So if you’ve made it hard to know and hard to know where you are in the process or if something is completed or if people are moving through it correctly or not. So those kinds of things. So you can get pretty broad. And I think in many ways, there’s no such thing as a 100% accessible website. , but, And so you really wanna think about, it’s not about perfection, it’s about progress and including more people. And so for agency owners, it’s super important to start at the beginning of projects.

With that because if you only tack accessibility on at the end, it’s, that’s the least cost effective way to do it, right? So if you start, for example, in the beginning, and you’ve got the graphic designers and they’ve made a mockup and the client’s approved it, and you’ve done the buildout, and you’re at the very end doing an accessibility check.

And you realize you don’t have color contrast, right? , now you’ve gotta go back to the client. They’ve gotta approve the color changes. Now you’ve gotta re-reimplement the color changes, as you can see, those things, really add up. And so if you start at the beginning with even the graphic designers as they’re putting things together, knowing they need to do that in an accessible way, it’s much more cost-effective.

But we often talk to agency owners about how they can sell accessibility. They, a lot of times, agency owners know that accessibility is the right thing to do, and that’s the bottom line. It’s just, whether you’d call it karma or, whatever, it’s just the right thing to do to include people who are there.

But we know that somewhere between 20 and 25% of all adults in US and Europe and developed nations all over the world have a level of disability that requires some kind of accommodation. And so that was the big eye opener for me was I had, In error assumed that we were talking about a really tiny number of people with disabilities, because I only saw, a small number of people in my life with disabilities.

But there are a lot of disabilities that are invisible. Do you know everybody in your life that’s colorblind? Probably not right? Or, 20 to 25% is a pretty large number. And so if you can as a site owner, make your website usable by 25 percent more people. , that’s huge, right? You might pay a ton of money for somebody to do SEO to get a 5% increase. It’s huge. And so you’re making your site available to more people. You’re improving the SEO. It’s a better user experience for everybody. And it’s a great investment in your brand too, to just be more inclusive in that way. I think so.

Morayo: [00:11:27] Absolutely.

Bet: [00:11:27] So there’s a lot of ways to sell it I think for agency owners.

Morayo: [00:11:31] Why do you think, I think you’ve already laid out that it’s a much larger discussion than the visible disabilities and so many people, it’s not that they have bad intentions, but they’re a little intimidated by this conversation.

Is that what you often see from other agency owners that are like, I should be doing more on the sites?

Bet: [00:11:54] I think part of it is, it’s hard because it can be so amorphous, right? It can be so context-driven. So it’s really hard to know. So for instance, one of the accessibility guidelines is that you need alt text which is the description of the image, right? On every image. , Except for some images that are purely decorative. If you have a spacer between sections, that’s just a decorative image. . And it’s hard to know even then once you do the all text, like what makes it good text.

And It’s just that it can feel vague, right? And it’s like learning any new skill. It’s just hard. You wanna resist it if there are so many times where you might be wrong, right? I think the fear of being wrong, right? And so not doing it right. And again, progress not perfection, right?

Start small. Do, There’s some low hanging fruit. We know that if people do all text get their heading structures right in the H one is the title and only one of those on a page and H two H being properly nested. If you just do those two things, that’s about 80% of all accessibility issues. You can start and grow from there.

Morayo: [00:13:03] Progress, not perfection.

Bet: [00:13:04] Yeah. I think Web accessibility will really be in the coming years. Like mobile responsive was a few years back, right? So today, no web development agency’s gonna, that self-respecting ones anyway, is gonna build a a website that doesn’t have mobile responsive included in it and in another.

Five years, 10. I don’t know how long it’ll take, but I do know that at some point it will be enough of a just what we do thing that everybody will be doing it and it’s whether you get on that train earlier, whether you’re behind the curve, then.

Morayo: [00:13:39] And there’s a, Tell me a little bit about what Excessive card is because that’s a really bumpy segue, but I think that you’re such a great guide for working with agency owners to holding their hand and making them not afraid to have this conversation.

Bet: [00:13:57] I hope so. So excessive card is our new branded service around accessibility and e-commerce. And and what we offer is the audits like we’ve always been doing. But what we realized at a certain point was that, we would do an audit. We make sure we do, human testing as well as some automated testing that’s part of that.

We identify the problems that are on this website. We have a meeting with the client and then we meet with the client to try and explain those problems to them and their developers. They have questions about them, demo the issues if they need to. But what we realized as we were doing that, we don’t know in that process as we had been doing it, we don’t know enough about their business and e-commerce or whether it was another business.

We don’t know enough about their business to know, to have the context for making good recommendations to them about what needs to get fixed first. what’s the priority here? What’s the most important? What will be the most impactful for this site versus that site could be different depending on their client base, their users, what their users are trying to do on the website.

So that was one piece was realizing we need to pair. Doing the audit and giving the information, but pair that with some business consulting to help them understand what’s the important piece to pay attention to first and guide them through that. And even, whether we provide some of that implementation or whether it’s their in-house people or whether we help them find people and we can work.

The audit and that business consulting can happen on any platform, right? If they’re on Shopify or BigCommerce or some other platform because the audit’s all front-facing, right? And then if, but if it’s WooCommerce and we know it, then you know, we can be that implementer or we can send them back to their own agencies for implementation.

But it’s bringing those two pieces together about managing that, having some partners we can refer to for those other platforms. The bigger conversation that might be interesting to most agency owners is thinking through niching, down on niching down, because it was.

Five years ago that we really started doing a lot more with accessibility and that represented a niche for us. And so we’re thinking about, we’re doing more with accessibility and we began to work with, more and more clients around accessibility. But we began to see that as we looked around at our competitive landscape and as we see other agencies that work on accessibility, they tend to have a lot of clients in two verticals and those are higher education and government.

 And in the US anyway, in our context here in the US, those two niches have mandated accessibility and they have money to do it and funding to do it. Those are important things, but the friction points for us, where they often have a kind of RFP process where they’ll put out a request for a proposal, you do a ton of work, gathering information, putting together a proposal, but they’ve gotten 20 proposals.

so it’s a lot of work. And that we were not on the winning end of a lot of those because we’re an intentionally small agency, right? We are three of us full-time, half a dozen or more contractors, other experts around the edges as needed, but it’s not a sort of deep bench that those bigger institutional folks are looking for.

So talking some of that through and then realizing that in the US we have all these lawsuits around web accessibility. Last year, 74% of the lawsuits around website accessibility were for e-commerce sites and there are not very many people that are focused exclusively on e-commerce and accessibility.

And so we saw an opportunity there to specialize. We can bring our experience, but also to, maybe make a bigger impact. And of course, as we’re working with site owners who own these online shops, we’re working for them. We wanna help them maximize their shop, make a bigger profit.

But the really great thing is alongside of that, we get to make online shopping better for people with disabilities. It’s a win-win, win all around. Yeah.

Morayo: [00:17:59] See, this is why, this is what Cloud Ways saw in you. For anyone that doesn’t know this year BET was recognized for being one of the most, I think one of 11 most influential women leading a successful agency.

And this is why identifying how to niche down effectively and how to do that was one of the reasons. So congratulations on that. You mentioned your small team that you work with. How many of your team members are women?

Bet: [00:18:28] There are three of us full time and all the full-time are women.

And then I would say it’s a bigger mix in the contractors around the, so yeah.

Morayo: [00:18:34] That’s what I thought. But yeah. And you recently said I’ve read somewhere that you said about your team members. One of them I don’t know who it was able to buy a home. And for you as a business owner, that was a proud moment for you.

And that says a lot about your philosophy. As an owner. What other milestones and achievements can you point out as a business owner or of your entire team?

Bet: [00:19:00] Yeah I just think, I don’t know. No big milestones or achievements are coming together but small things and just really focusing on growing people, growing our skills, growing, I mean growing the agency, but just being more like optimizing it, right? Yeah. And getting better.

And I don’t know, maybe three or four years ago I took it as the strengths finder thing. Do you know that one? No. And it’s a thing that came out of, and I can’t remember the big name survey group that, that doesn’t have it.

It’s like a personality thing for more business and it identified my superpower as being the optimizer. Like I’m always looking for ways to make things better. Yeah. And more efficient, more cost-effective, more, just less time. Which is all great until you’re optimizing your spouse cooking dinner.

That’s the problem, right? But you gotta turn it off sometimes. But I think, part of that feeling like you’re optimizing with the agency, that’s things like balancing out, finding, getting some standard operating procedures set, but then always be looking at improving them.

but thinking about your people that way too. Investing in their education and their opportunities to do new things. And it’s as varied as they are, it’s really listening to them as individuals, and encouraging them. In the last couple of years, we have had someone on our team who’s my perception is pretty strong introvert, and I think she would identify as a pretty strong introvert too.

 And in the last couple of years, after a little nudge, she started doing presentations for meetups and word camps and other stuff. And that’s been awesome. It’s given her, a chance to encounter and meet people outside, that she wouldn’t have necessarily connected with otherwise.

And that’s great for her, but it’s also great for the agency cuz she gets to bring back all of that to the agency.

Morayo: [00:20:51] And I hope it’s okay. I haven’t asked her permission to share this, but I know that Natasha, who works on your team, has commented before about how she feels empowered by being on your team.

And I think that it takes very self-confidence. Business owners to invest that confidence that others feel uplifted and contribute more, even going beyond maybe their comfort zone like you just mentioned, the introvert on your team.

Bet: [00:21:19] Yeah, usually you’ll have to talk to Natasha after this week because we’ve been like bumping up the game on we’re teaching you to do this, and now we’re throwing this giant stack of work at you to do that.

So some of it. I’m so glad not to have to do that stuff anymore right now, go back and I’ll teach you how to do it, and then I can walk away and do other things that the agency needs me to do. But yeah, I really don’t enjoy that. I love teaching some, but, it is it’s cool to come together, and just build people up.

Morayo: [00:21:44] Yeah it’s very evident. On your LinkedIn profile, there is a term that I was not familiar with and I hope I’m pronouncing it correctly. The CORs Activator.

CORs activator. Tell me about this and what that has to do with networking and strategic partnering and things like that.

Bet: [00:22:02] Yeah. We’ve already talked about it, I live in band and one of the interesting things about band is that it is a hub of entrepreneurial activity and there are startup generators here. There’s a ton of tech startup stuff happening, and there is a ton some venture funding stuff going on.

And so it’s actually the. Home of one of the largest venture funding conferences west of the Rockies. The band venture conference happens in the fall. And I just had discovered that I love hanging around with these entrepreneurs and the people who are involved in that piece. There’s just something about that spirit and part of it is there’s that spirit of optimizing, right?

Because they’re all about trying to start a new thing, but you’re like, Have you thought about this angle? Have you thought about doing this other thing? Or, Tell me about how you plan to deal with this challenge. And they’re just so open to talking about that stuff. And we worked with a few startups along the way.

It was a lot of fun. But what I really started noticing is that there were not as many women startup founders. And so I was pondering that women startup founders get less than 2% of the venture capital investments that are out there. And so I started looking around for where am I gonna find women’s startups.

And I stumbled across this organization. They just in the last few months have renamed themselves corless, but the old name used to be SheEO. And it’s an organization that is centered around, first of all, the UN sustainability goals. So the UN has these sustainability goals that pretty much everybody would agree are a good thing, right?

Improving literacy, improving healthcare, improving housing, reducing the income inequality, dealing with gender and racism inequalities, native lands pieces, right? A ton of stuff around that. And so what this organization does is activators, and that’s the role that I have.

Activators pay monthly dues. . And those dues go into a fund that gets distributed to a select group of venture women and non-binary folk who are venture startup, have a startup. And it’s as a loan. So the money comes back and it just keeps cycling and growing. And the organization is particularly strong in Canada where it was originally founded, some in the US, really strong in Australia and New Zealand, a fledgling group in the UK, but it is a place where you can go and meet women working in business and all kinds of services pieces, but people from enterprise level stuff to all that.

And the culture is really a one of radical generosity, everybody has something they can give and everyone needs something. So we do ask you of what’s your ask, what’s your give? And it is just really this cool thing. You need an introduction. Does anybody know anybody in whatever of this procurement thing or one of the really, you get to meet some cool people doing cool business things like Winona Satre in Atlanta Makers Studio builds low income, affordable housing units out of shipping containers.

 And it’s awesome. Just some really awesome stuff. And you just said this lovely community to meet people.

Morayo: [00:25:16] I love it. It hearkens back to some things that are going on in developing nations with micro grants that are given to women in business. But then, it reminds me when you just said about the ask give, sometimes, I will say that women.

Don’t ask sometimes for what they need, and I guess that would impact their business as well. So that’s a great thing.

Bet: [00:25:37] And sometimes in these groups, when we do a Zoom thing or whatever and they’re in a, we’re in a small group meeting people and they pull you on the spot.

 You need something like, don’t tell me no, you, there’s something you need. What is it you need? And so sometimes it’s, very personal, right? I need to figure out how I’m going to do the make this cross-country move. And I need somebody who’s experienced with this or, Yeah.

But, What do you need? And so that’s really, it is cuz it is hard to ask sometimes as women.

Morayo: [00:26:03] It’s not an imposition to ask. It’s standing in the way of success. I was gonna ask, the next question was what lessons that you’ve learned over the years, What you impact other women business owners.

 My gosh. Everything you said today

Bet: [00:26:18] What was that? But I think in particular, women business owners need to do some deep thinking about their relationship with money. Cuz that thing about not asking, that’s a piece of a thing that begins to affect business when we are talking about money. Women notoriously underpriced their services and how we do that.

There’s a great book called Women with Money. , I think the name of the author’s, Jean. Jean Chesky and she write about really thinking about, what, how, what your relationship with money was when you were growing up and, how is it now.

How has it changed? How do you change your relationship with money? And then, because you can’t exist in a business without some way of, you can do bartering, but even then you’re valuing things. And it’s still a piece, but yeah get a better relationship with money. that’s good piece of that. And then community, right?

And that’s one of the things that I really do love about the GoWP agency owners group is you need to find other people who are doing what you do. And sometimes, it’s even just small things like we did that one session on giving gifts to clients. Oh yeah, other people’s solutions of how they did it differently are huge. It’s not like, yeah, it’s not huge, but it’s in a grand scheme of things. But it is, it’s like you get to a glimpse of what your business could be or doing or differently or maybe not. And then you can also share what you’re doing.

Morayo: [00:27:47] We have our own form of Ask, Give I think too.

Bet: [00:27:49] We do. We do.

Morayo: [00:27:52] And you are valuable, truly a valuable member of that community. You really are.

As you look to the future, but What do you want for your company in a year’s time and five years longer?

Bet: [00:28:04] Yeah I would really so a part of launching AccessiCart is that it’s really hard to keep, you can’t really keep two agency marketing plans and all that going, so we’ll continue to get business referred to Behan and business websites that’ll sit there.

That’ll be okay. But really our focus will be, marketing, engaging, making relationships with agency owners in terms of those partnerships for AccessiCart. And yeah, I would love to see us be able to come alongside agency owners and help their e-commerce clients, but also, help people with disabilities shop better everywhere.

Morayo: [00:28:43] That’s excellent.

And BET is Someone to watch in years to come. You just fill me with optimism and I’m not a business owner and I’m like, Oh, wait, I’m not a business owner, . So at GoWP our mission is to create happiness for our clients and our team members by delivering exceptional service.

And we always like to close this podcast by asking our guests how they are creating happiness for themselves.

Bet: [00:29:07] I am getting outside more, as a digital worker and a remote from home worker. , it’s just important to get outside. And the Japanese have a phrase nature bathing to be outside and just receive the goodness of nature.

 I get to do that because there’s some great hiking and outdoor opportunity recreation opportunities here where I live. But even better than that We’re not having 30 triple day digit days in a row. We’re having some temperatures in the eighties. And so most days now I spend my afternoons working from the deck and I have a beautiful deck in the back of the house with all these great juniper trees out there and I just get a chance to be outside. And that’s great. Good for me. I’m making happy there.

Morayo: [00:29:57] Yes, indeed. Every once in a while, And depending on where you live in Chicago, maybe not so much, but go barefoot. That’s I’ve also,

Bet: [00:30:05] We had the deck redone with tracks recently. It is hot. It gets hot. Slow my sand.

Morayo: [00:30:14] Maybe not,

Bet: [00:30:17] Yeah, going barefoot. That too. Yeah. ,

Morayo: [00:30:18] I’m gonna put you on the spot. I’m sorry. I hope it’s okay. I happen to know that you’ve had a marvelous summer with grand babies.

Bet: [00:30:27] So not so much the summer, but in the first few months of the year.

So when you work remotely, you can do this. We pulled up and we were gone for four and a half months. Yeah, four and a half months. We came back in mid May, so we left the 1st of January, came back mid May and we went first to southern Illinois where our younger daughter had her second baby.

So we were able to play with the toddler and help them get up to speed and then About a couple months later, our oldest daughter had her first baby in Columbus, Ohio. And so we spent, we just lived out of Airbnbs for that time. And were there, got to do both of that. It’s been a little harder because with Covid and, babies can’t be vaccinated and, yet, that’s coming. They could six months now.

But that wasn’t then. And it’s hard to risk flying and exposing them. And so we’ve been mostly doing Zoom calls through the summer here. But sometime here in the fall we’ll get everybody vaccinated and maybe people will start to feel a little more calmer about flying and we’ll get to go there.

It’s a three day drive though. We drove out through a big snowstorm in January and yeah. Drove back, but yeah.

Morayo: [00:31:28] Another source of happiness. Seeing them, even if it is through a zoom call, it’s.

Bet: [00:31:32] Yes. In fact, my oldest daughter, she used to do a little work for us. She had my calendarly link, and last week I looked over, All of a sudden my grandson was booked on the calendar for an afternoon call.

I was like, Hello? Yeah. I

love it for that. Yeah.

Morayo: [00:31:44] I love it. Yeah. Congratulations on that too. And on everything that you’re launching is just lots of positive news.

Thank you bet for joining us today.

Bet: [00:31:55] Oh, you’re welcome.

Morayo: [00:31:55] You’ve been a great guest. This is a fantastic conversation.

 So thank you. And you can read more about BET and her services at Go to her website at bhmbizsites.com. That’s b i z sites.com.

Bet: [00:32:09] Accessicart.com a c c e s s i cart, c a rt.com.

Morayo: [00:32:15] I practiced spelling that out before the call.

I put too many C.

Bet: [00:32:18] I’ll confess to you. There’s certain words you have trouble spelling. One of the words that I have trouble spelling is accessibility, which is the problem , but Accessicart, it’s the I B I l I T at the end. Uhhuh that’s the problem.

So Accessicart, I don’t have any problems spelling it.

Morayo: [00:32:36] And we’ll have links in the show notes as well, so you don’t have to worry about spelling. Thank you everyone for joining us and don’t forget to like and subscribe and you can get this and other episodes of our podcast wherever you get your podcast.

And a quick reminder at GoWP, again, we want to create happiness. We want to make you profitable. So join us for weekly happiness. Actually, it’s every other week now. The Happiness Hour calls that Bet reference that you’ll get to talk to Bet. She’s great.

Bet: [00:33:04] And other awesome folks.

Morayo: [00:33:07] But nobody’s as cool as you.

Bet: [00:33:09] That’s not true.

Morayo: [00:33:11] We love everyone in the community. And we have great webinars that you can find on YouTube and that you can attend live, and be a part of our community. So go to gowp.com to read more about our services and you can even schedule a call. 

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